Refund policy

Return Policy

At Tingle Vibes - Adult Toy Store, we prioritize the health and safety of our customers, which is why we have a comprehensive return policy in place. Due to hygiene considerations and the intimate nature of our products, we are unable to accept returns or exchanges on any adult toys once they have been shipped or used.

We understand that customer satisfaction is important, and we strive to provide accurate product descriptions and images to assist you in making informed purchasing decisions. In the unlikely event that you receive a defective or damaged item, please contact our customer support team within 5 days of receiving your order, and we will work with you to find a satisfactory resolution.

We highly recommend reviewing product details, specifications, and customer reviews before making a purchase. If you have any questions or concerns about a particular item, please don't hesitate to reach out to our knowledgeable customer support team, who are available to assist you with any inquiries.

We are committed to maintaining your privacy and ensuring a discreet shopping experience. All orders are packaged in plain, unmarked packaging without any external indications of the contents.

Your satisfaction is our top priority, and we are dedicated to providing excellent customer service. Should you have any concerns or inquiries regarding our return policy or any other matter, please don't hesitate to contact us.